These terms and conditions below are applicable to all services that Nova Skyland Hotel offers including accommodation
GENERAL INFORMATION >
• Mid Night Sun Season start of mid-May till late July
• Aurora Borealis ( Northern Lights) is visible from late August till late April
ADDITIONAL SERVICE >
• Half board dinner 42 € /person, for children under 10 is 50% of the price. Free of charge for children under 5
• Daily cleaning 50 € / day
• Overall 25 € / person / day (include overall, winter boot, hat and gloves)
• Transfer from and to Rovaniemi Airport 50 € / vehicle / way (max. 6 persons / vehicle )
• Luggage`s handling 5 € / way
TERMS & CONDITION >
• We currently accept Bank Transfer, Credit Card and Alipay. All bank fees need to be covered by client
• Deposit payment has to be received on our account within 5 days for Shoulder Season and High Season / within 14 days for Low Season. We reserve the right to release any tentative booking without any further reminder if the deposit payment cannot be received.
• All bookings are for accommodation purposes only
• Room availability and rate may be subject to change if amendments are made to a confirmed booking
• In case of dispute, the hotel reserves the right to make the final decision (Cancellation charges apply to accommodation, half board and service.)
CANCELLATION POLICY >
Low Season (1.9.2019 – 15.11.2019, 1.4.2020 – 31.8.2020)
100% deposit payment has to be received on our account within 14 days and 30 % of the estimated total is non-refundable. 30 days before arrival, 100% of the estimated total is non-refundable.
Shoulder Season (16.11.2019 – 16.12.2019, 10.1.2020 – 21.1.2020, 31.1.2020 – 31.3.2020)
100% deposit payment has to be received on our account within 5 days and 50 % of the estimated total is non-refundable. 61-120 days before arrival, 70% of the estimated total is non-refundable. 60 days before arrival, 100% of the estimated total is non-refundable.
High Season (17.12.2019 – 09.01.2020, 22.1.2020 – 30.1.2020, *Remarks in the chart) Christmas Period, New Year’s Eve and Chinese New Year and 17th Dec, 2019 – 09th Jan, 2020 100% deposit payment has to be received on our account within 5 days and 100 % of the estimated total is non-refundable. No cancellation and amendment are allowed once the booking is confirmed.
Nova Roi-Oy Y-tunnus: 2754276-6
Tähtikuja 6, Arctic Circle 96930 Rovaniemi, Finland Restaurant: +358 40 560 3809 firstname.lastname@example.org Hotel: +358 40 560 3115 email@example.com