Terms & Condition

These terms and conditions below are applicable to all services that Nova Skyland Hotel offers including accommodation

GENERAL INFORMATION >

• Mid Night Sun Season start of mid-May till late July

• Aurora Borealis ( Northern Lights) is visible from late August till late April

ADDITIONAL SERVICE >

• Half board dinner 42 € /person, for children under 10 is 50% of the price. Free of charge for children under 5

• Daily cleaning 50 € / day

• Overall 25 € / person / day (include overall, winter boot, hat and gloves)

• Transfer from and to Rovaniemi Airport 50 € / vehicle / way (max. 6 persons / vehicle )

• Luggage`s handling 5 € / way

TERMS & CONDITION >

• We currently accept Bank Transfer, Credit Card and Alipay. All bank fees need to be covered by client

• Deposit payment has to be received on our account within 5 days for Shoulder Season and High Season / within 14 days for Low Season. We reserve the right to release any tentative booking without any further reminder if the deposit payment cannot be received.

• All bookings are for accommodation purposes only

• Room availability and rate may be subject to change if amendments are made to a confirmed booking

• In case of dispute, the hotel reserves the right to make the final decision (Cancellation charges apply to accommodation, half board and service.)

CANCELLATION POLICY >

Low Season (1.9.2019 – 15.11.2019, 1.4.2020 – 31.8.2020)

100% deposit payment has to be received on our account within 14 days and 30 % of the estimated total is non-refundable. 30 days before arrival, 100% of the estimated total is non-refundable.

Shoulder Season (16.11.2019 – 16.12.2019, 10.1.2020 – 21.1.2020, 31.1.2020 – 31.3.2020)

100% deposit payment has to be received on our account within 5 days and 50 % of the estimated total is non-refundable. 61-120 days before arrival, 70% of the estimated total is non-refundable. 60 days before arrival, 100% of the estimated total is non-refundable.

High Season (17.12.2019 – 09.01.2020, 22.1.2020 – 30.1.2020, *Remarks in the chart) Christmas Period, New Year’s Eve and Chinese New Year and 17th Dec, 2019 – 09th Jan, 2020 100% deposit payment has to be received on our account within 5 days and 100 % of the estimated total is non-refundable. No cancellation and amendment are allowed once the booking is confirmed. 

 

Nova Roi-Oy Y-tunnus: 2754276-6

Tähtikuja 6, Arctic Circle 96930 Rovaniemi, Finland Restaurant: +358 40 560 3809 restaurant@novaskyland.com Hotel: +358 40 560 3115 sales@novaskyland.com