Travel Assistance Included

Adults

Number of children

1 Child

2 Child

3 Child

4 Child

Child

Travel Assistance Included with Direct Non-Refundable Bookings

Planning a trip to Lapland should feel exciting, not uncertain. At Nova Skyland Hotel, direct non-refundable bookings include Travel Assistance coverage for selected unexpected events, helping you book your stay with greater peace of mind. Whether you are travelling to Rovaniemi for the Northern Lights, Arctic nature, Santa Claus Village or a once-in-a-lifetime winter holiday, this added protection gives extra reassurance when booking directly with us.

Why travel assistance matters

A holiday to Lapland is often planned months in advance. Flights, activities, family schedules and seasonal experiences all come together to create a special journey. Travel Assistance adds an extra layer of reassurance by helping protect eligible direct non-refundable bookings in selected unexpected situations. If your trip is canceled before it begins, you might get refund for unused travel services under specific conditions.

Covered reasons include:
✔️ Serious illness, accident, or death you or close family
✔️ Travel companion unable to travel
✔️ Major damage to your home
✔️ Legal obligations (e.g. court summons)
✔️ Job-related changes like new job, relocation, dismissal
✔️ Certain medical situations

Cancellation must happen before the trip starts and supporting documents are required

Frequently asked questions about travel assistance

Is travel assistance included with all bookings?

What can travel assistance help with?

Travel Assistance may help protect your stay if your trip is cancelled before it begins due to a covered reason, such as serious illness, accident or another eligible unexpected situation.

Covered reasons include:
✔️ Serious illness, accident, or death you or close family
✔️ Travel companion unable to travel
✔️ Major damage to your home
✔️ Legal obligations (e.g. court summons)
✔️ Job-related changes like new job, relocation, dismissal
✔️ Certain medical situations

Supporting documents are required.

Why should I book directly with Nova Skyland Hotel?

Book your stay directly with Nova Skyland Hotel

travel to Lapland with peace of mind.

Our team is here to help you plan a memorable Arctic holiday from the moment you make your reservation.